The Annual Report
Safe Transport Victoria’s annual report is a comprehensive document that provides an overview of our performance over the preceding year.
The report outlines our operations, strategy, values and achievements for the year. It includes information about our service delivery, safety operations, governance and the work done in our people and culture space. It also outlines important financial information.
Our annual report is a valuable tool for our industries and stakeholders to understand the work we do.
The Safe Transport Victoria Annual Report:
You can view the former CPVV annual reports below, with former Transport Safety Victoria’s annual report summaries found on the Department of Transport and Planning website.
Former CPVV annual reports:
- Commercial Passenger Vehicles Victoria Annual Report 2019-20 PDF, 32.1 MB
- Commercial Passenger Vehicles Victoria Annual Report 2019-20 DOCX, 104.5 KB
- Commercial Passenger Vehicles Victoria Annual Report 2019-20 – financial statements DOCX, 215.5 KB
- Commercial Passenger Vehicles Victoria Annual Report 2019-20 – appendices DOCX, 66.2 KB
Monitoring, Compliance and Enforcement Policy
ST Vic is required to develop a Monitoring, Compliance and Enforcement (MCE) Policy that specifies proportionate, consistent, cost effective and efficient options to monitor and promote compliance with the legislation that we administer (across maritime, commercial passenger vehicle and bus industries). The Policy must be reviewed every three years.
Fare Monitoring Report
As part of our work as a safety regulator, we monitor fare and market trends in the commercial passenger vehicle industry.
As we build and grow our data set, we will be able to identify and analyse trends within the market, enhancing the information available to consumers and government about the economic performance of the industry.
Fare Monitoring Report 2021-22 (PDF)
For 2021-22, we reported aggregate fares rather than reporting by geographic zones. The breakdown of average fares by geographic regions is a relic of past reporting practices dating back to a time when booked fares were regulated. As booked fares are unregulated across Victoria, it is no longer relevant to analyse average fares by geographic region.
In 2022, we made changes to how we collect data and categorise zones. This changed the way average Country and Regional fares are reported. To allow for comparison with average fares in previous years, the figures for Country and Regional fares in the 2020-21 financial year are provided below.
In 2022, we made changes to how we collect data and categorise zones. This changed the way average Country and Regional fares are reported. To allow for comparison with average fares in previous years, the figures for Country and Regional fares in the 2019-20 financial year are provided below.
The Accessibility Action Plan
On 1 July 2022, Commercial Passenger Vehicles Victoria (CPVV) and Transport Safety Victoria merged to become Safe Transport Victoria.
Below is the CPVV Accessibility Action Plan 2021-2025, the first ‘disability action plan’ developed by the Victorian Government’s taxi, hire car and rideshare vehicle regulator. This was created as CPVV.
Despite our change in name, the Accessibility Action Plan 2021-2025 remains the same, and demonstrates our commitment to access and inclusion for people with disability or accessibility needs following action on the outcomes in the CPVV State of the Industry Accessibility Report
and our overarching obligations in the Department of Transport and Planning’s Accessible Public Transport in Victoria Action Plan and the Victorian Government’s State Disability Plan.
Safe Transport Victoria is committed to working with the Department of Transport and Planning in its whole-of-journey approach for people with disability or accessibility needs to stay connected and provide increased community, social and economic participation by all.
Download the Accessibility Action Plan below:
Gifts, Benefits and Hospitality
Safe Transport Victoria is committed to maintaining high levels of integrity and public trust.
Below is our Gifts, Benefits and Hospitality Policy and Gifts, Benefits and Hospitality Registers. The registers include offers of gifts, benefits and hospitality made to Safe Transport Victoria employees and others engaged by Safe Transport Victoria with a value over $50, whether accepted or not.
ST Vic – Gifts, Benefits and Hospitality Policy
ST Vic – Gifts, Benefits and Hospitality Register
Gender Equity Action Plan (GEAP) 2024 – 2025
Approved by the Commission for Gender Equality in the Public Sector, the ST Vic Gender Equity Action Plan (GEAP) underscores our commitment to creating an inclusive and equitable workplace. This initiative reflects our dedication to gender equality and addresses the barriers to achieving gender parity within our organisation.
Our GEAP focuses on:
- Confronting Bias and Stereotypes: We are committed to challenging the biases and stereotypes that restrict opportunities, ensuring that talent and merit are the cornerstones of success in our workplace.
- Promoting Inclusive Behaviours: Through awareness and education, we aim to foster an environment where inclusive behaviours thrive.
- Supporting Work-Life Balance: Recognizing the disproportionate burden of unpaid care work often shouldered by women, we implement policies like flexible work arrangements and parental leave to support all employees’ personal and professional growth.
Together, these measures strive to level the playing field and empower every member of our team to succeed.
View Safe Transport Victoria’s Gender Equity Action Plan 2024 – 2025
Procurement Activity Plan
St Vic’s annual Procurement Activity Plan is prepared as per the Victorian Government Purchasing Board’s policy framework to help suppliers prepare to participate in market engagement more effectively. The Forward Procurement Activity Plan (FPAP) 2025-26 is provided solely for informational purposes. This information does not represent a solicitation or invitation to supply, or a commitment by STV to purchase the described goods and services.
| Procurement Activity | Detailed description of goods and services (with list and estimated quantities) | Estimated contract duration | Timing of market approach | Covered by State Purchase Contract (Yes/No) | Market approach Type (ITS/RFQ/RFT/EOI) | Market Approach Method (Open/Selective) |
|---|---|---|---|---|---|---|
| The planned or a published procurement activity name |
|
Estimated duration of contact (including options for extensions) | Estimated quarter you will approach the market. (Select from drop-down list) | Is there a State Purchase Contract that provides these goods or services? | Will you approach the market via Invitation to Supply (ITS), Request for Quote (RFQ), or Expression of Interest (EOI)? (Select from drop-down list) | Will you be selecting and inviting a limited number of suppliers to submit a response to your request (Selective) or will it be open to all (Open). (Select from drop-down list) |
| Skills Matrix & Leadership Success Profiles | This project will deliver an integrated framework comprising Role Profiles, Skills Matrix, Capability Matrix, and a supporting assessment tool, designed to provide deep visibility into workforce strengths, skill gaps, and development opportunities across all business areas. | 1 year | Qtr 2 – Oct 25 – Dec 25 | No | RFQ – Request for Quote | Selective |
| Negative Behaviours Program | Deliver a bespoke program to build awareness of what constitutes negative behaviours and support the reduction of negative behaviours in the workplace. This program will also incorporate a gender and intersectionality based lens. | 1 year | Qtr 2 – Oct 25 – Dec 25 | No | RFQ – Request for Quote | Selective |
| Printing & Mailing Services | Provision of Driver Cards & MPTP Letters – Printing & Mailing Service | 5 Years (3 + 1 + 1) | Qtr 3 – Jan 26 – Mar 26 | No | RFQ – Request for Quote | Selective |
| Internal Audit | Safe Transport Victoria Internal Audit Services | 5 Years (3 + 1 + 1) | Qtr 3 – Jan 26 – Mar 26 | Yes | RFQ – Request for Quote | Selective |
| Board Management Software | Licence to be used for ARMC and Executive Leadership Team Meetings | 5 Years (3 + 1 + 1) | Qtr 3 – Jan 26 – Mar 26 | No | RFQ – Request for Quote | Selective |