We have designed the Safe Transport Victoria website to ensure its content is accessible by the widest possible audience using W3C accessibility guidelines and are looking at alternatives to all PDF documents. If you require any further information, please email us or call us on 1800 638 802.

Accessibility features

Accessibility features on the site include:

  • use of alternative text on all content images
  • limiting the use of new browser windows
  • use of introductions and/or meaningful titles for tables
  • use of properly marked up bulleted and numbered lists
  • limited use of tables for layout.


Multimedia content, such as videos, animations and audio files, is supported by transcripts or text equivalents.

PDF files

Some documents on this site are presented as PDF (Portable Document Format) files. To view them you will need to install a PDF viewer program.

Visit the Adobe website to download the free Adobe Reader or talk to your IT service provider for assistance with this or other software options.

The Adobe Accessibility Resource Center provides tools and information to help make Adobe PDF files accessible to users with visual disabilities. It contains accessibility tools that convert Adobe PDF documents into HTML or plain text, which can then be read by common screen reading programs. All links opening PDF files are clearly identified in the link title.

Most PDF files on the site have an accessible DOC equivalent. If you cannot access a file, please contact us and we will provide an alternative version of the information.

Other file types

We use the Microsoft (MS) Word format (DOCX) as an accessible alternative to PDF files. These can be opened with most word processing software applications such as MS Office.

Other MS files (Excel XLSX and PowerPoint PPTX) may be present to provide alternatives. We limit the use of other file types for content aimed at particular audiences who can reasonably be expected to have the relevant software.

To view Office files, Microsoft recommends installing the Office apps or storing documents in OneDrive or Dropbox, where Word Online, Excel Online or PowerPoint Online can open them in your browser. For the mobile apps, visit the store for your device.

The free open source Open Office can also open MS Office files.