The next stage of commercial passenger vehicle (CPV) industry reforms has been finalised, with several changes to take effect from 1 July 2026.
The reforms are part of the Victorian Government’s work to improve safety, transparency and accountability across the taxi and rideshare industry.
The changes include new driver and Booking Service Provider (BSP) affiliation requirements, changes to what is published on the CPV Public Register, and changes to approved in-car security camera requirements.
BSP affiliation
From 1 July 2026, drivers will need to provide information about the BSP or BSPs they are affiliated with.
Drivers will be able to update their affiliation details through the ST Vic user portal and should complete this by 1 September 2026. Drivers will also need to keep this information up to date when they apply for accreditation, renew their accreditation, or within five business days if their circumstances change.
Drivers who work with more than one BSP should include each provider. Keeping this information up to date is a condition of driver accreditation and helps ST Vic understand driver and provider relationships across the industry.
Changes for BSPs
BSPs will also have new reporting requirements, including reporting data about unbooked trips. BSPs that already report trip data to ST Vic will be able to provide required information through their usual reporting arrangements.
Some BSPs, including smaller providers, will receive separate information soon about what they need to provide, how to provide it and when it is due.
Changes to the Public Register
From 1 July 2026, ST Vic will also publish details of formal disciplinary actions on the CPV Public Register.
This will include:
- the driver’s name
- the outcome of the disciplinary action
- a short description of the conduct that led to the action.
Only disciplinary action taken from 1 July 2026 will be included. Details will only be published once all appeal timeframes have passed.
Warnings and education actions will not be published.
Drivers, BSPs and vehicle owners do not need to take any action for this change. ST Vic will manage updates to the Public Register.
Audio recording permitted
From 1 July 2026, audio recording requirements will begin to take effect for approved in-car security cameras in CPVs, where the relevant minimum standards are met.
ST Vic will publish the minimum standards shortly. These standards will set out the rules and requirements for audio recording in CPVs. BSPs, drivers and vehicle owners must comply with the standards before using audio recording.
Dashcams are not approved security cameras and must not be used as approved CPV security cameras.
Further information about the CPV industry reforms is available on the ST Vic website.
Further information about the CPV industry reforms is available on the ST Vic website.