The Public Register is an online tool that can be used to search CPV industry service providers, including:

  • drivers
  • driving instructors’ vehicles currently registered as CPVs
  • booking service providers (BSPs).

CPV Public Register

What can I search for?

Vehicles You can confirm if a vehicle is registered as a CPV.

If a vehicle is registered as a CPV, the plate number and service types will display on the Public Register.

If a vehicle is not registered as a CPV, no information will be displayed.
Drivers You can confirm if a driver is accredited or suspended.

If a driver is accredited, their accreditation number, name and whether they can provide wheelchair accessible services will appear on the Public Register.

If a driver is suspended, this information will also be displayed.

If a driver is not accredited, no information will be displayed.
Booking services providers (BSP) You can confirm if a BSP is registered.

If a BSP is registered, their name and contact details will appear on the Public Register.

If a BSP is not registered, no information will be displayed.
Driving instructors You can confirm the authorisation status of a driving instructor.

If a driving instructor is authorised, their authorisation number and endorsements will appear on the Public Register.

If a driving instructor is not authorised, no information will be displayed.

How to use the register

Vehicles Type the number plate of the vehicle (as issued by VicRoads).
Drivers Type the six-digit driver accreditation number (no letters).

For drivers of unbooked vehicles (taxis), this number is displayed on the photo identification card affixed to the dashboard. For drivers of booked (rideshare) vehicles, this number is provided through the app when you book your trip.
Booking services providers (BSP) Start typing the name of the BSP. You must type at least three characters.
Driving Instructors Type the six-digit authorisation number of the driving instructor authority.

If the search is not successful, this can be due to either:

  • the number or name you entered being incorrect
  • the vehicle, driver, BSP or driving instructor searched is not active in CPV records.

If you are concerned that you have been provided a service by an unaccredited driver, or travelled in an unregistered vehicle, please contact us on 1800 638 802.

What if I do not want to be listed on the Public Register?

Service providers and driving instructors can write to Safe Transport Victoria to restrict access to their information on the Public Register.

An application to restrict public access must be supported by evidence. If we are satisfied there are exceptional circumstances that justify the restriction, an application may be approved.

You can apply for an exemption using the form below. Please contact us if you’d like to apply using a printable form.

Application to Restrict Access to Details on the Public Register

Safe Transport Victoria (ST Vic) must keep a register of industry participants under the Commercial Passenger Vehicle Industry Act 2017 (Act). Information on the register will be made public, unless ST Vic decides that access to that information should be restricted.

Information Collection Notice - Privacy and Data Protection Act 2014

PART A: Applicant’s details

I am applying as:(Required)
I am applying on behalf of a non-individual as a
Contact details(Required)
Address(Required)

Please provide one of the following

PART B: Details the Applicant wants to have restricted

What information do you (or your business) want to have restricted from public access? (Tick each that apply)(Required)
NOTE: Information can only be restricted from the public register if Safe Transport Victoria is satisfied that the restriction is justified in the circumstances. Please give details of why you say there are exceptional circumstances that justify the restriction.
Max. file size: 100 MB.
For how long do you think access should be restricted from the public register?(Required)

Declaration

Consent(Required)
DD slash MM slash YYYY