M40 Emergency Voucher Booklets

Drivers that use a CabCharge EFTPOS device are permitted to use an emergency paper voucher as a last resort where:

the approved MPTP payment terminal is not operating correctly; or
an MPTP member’s carer has lawful possession of the MPTP member’s card due to that member’s severe disability and the carer is at the pick-up location rather than the drop-off location.

Drivers must ensure that all trip and fare details are completed on the emergency voucher before the MPTP card holder signs the voucher.

If a member is in possession of a MPTP card that contains the words ‘Must Sign’, Drivers must ask the member to sign the voucher and check that the signature on the MPTP voucher is consistent with the signature on the MPTP card. Drivers must provide the MPTP member with a copy of the emergency voucher for their records and return their membership card.

Drivers must provide the emergency voucher to their booking service provider to be processed.

Name(Required)

First Last

Address(Required)

Address Line 1 Address Line 2 City State / Territory Postcode

Email(Required)

Date of birth(Required)

DC Number(Required)

Contact phone number(Required)

Plate number of the vehicle(Required)

Number of booklets required(Required)

Maximum of 2 per vehicle

1 Booklet

2 Booklets